Frequently Asked Questions (FAQs)
Your Questions Answered – The Dr Pert Aesthetics Way
1. Who is Dr Pert?
Dr Pert is the brand persona of Dr Pertunia Mathibe, a medically qualified and globally trained aesthetic doctor specialising in body sculpting, liposuction, BBLs, and fat transfers. She is the founder and lead practitioner at Dr Pert Medical Aesthetics, one of Southern Africa’s most recommended centres for cosmetic enhancement.
2. What procedures do you offer?
We specialise in a wide range of surgical and non-surgical procedures, including:
- High-Definition Liposuction
- Brazilian Butt Lift (BBL)
- Fat Transfers
- 360 Body Sculpting
- Tummy Tuck (with referral)
- Non-surgical skin tightening
- Scar therapy and post-op lymphatic massage
- Skin rejuvenation treatments
3. Where is your practice located?
📍 521 Jacqueline Dr, Pretoria East, Pretoria, South Africa
4. How do I book a consultation?
You can book via:
📧 Email: [email protected]
📞 Phone: 012 992 5025
📱 WhatsApp: +27 76 347 5725
Or fill out the contact form on our website: www.drpertaesthetics.co.za
A consultation fee may apply and will be discussed during your booking.
5. Do you accept walk-ins?
No. All consultations, procedures, and recovery bookings are strictly by appointment only to ensure adequate time and personalised care for each client.
6. Is a deposit required?
Yes, a deposit is required to secure your booking. The deposit is non-refundable and is deducted from your total procedure cost.
7. Can I fly in for surgery?
Absolutely. We welcome patients from across South Africa and the continent. Our Client Support & Driver Team offers airport pickups, clinic transfers, and drop-offs to our Recovery House.
We recommend planning at least 7–10 days in Pretoria for surgical recovery.
8. How long is the recovery process?
Recovery varies by procedure:
- Liposuction: 7–14 days (mild swelling may last a few weeks)
- BBL: 10–21 days (you’ll need to avoid sitting directly on your buttocks)
- Fat Transfer: 7–10 days depending on area
Our team provides full post-op support, including compression garments, drainage therapy, and healing guidance.
9. What is included in the recovery package?
Our Recovery House includes:
- Accommodation in a clean, medically supervised setting
- Healthy meals tailored for healing
- Post-op dressing changes and wound care
- Lymphatic drainage therapy
- Transportation to and from the clinic (if needed)
Packages are tailored to each patient and billed separately.
10. Are your procedures safe?
Yes. All procedures are conducted by qualified medical professionals in a sterile clinical environment. Our team follows international safety protocols and is supported by qualified anaesthetists, nurses, and recovery staff.
You’ll also undergo a pre-procedure health assessment before any surgery is approved.
11. Do you offer payment plans or financing?
Currently, we do not offer internal payment plans. However, you are welcome to use third-party medical finance providers at your discretion. The full balance must be paid before any procedure takes place.
12. Can I see before-and-after photos?
Yes. You may view a curated portfolio during your consultation. Due to client confidentiality, we do not post all surgical images online, but verified results are available in person with patient consent.
13. What happens if I’m unhappy with the results?
While we strive for perfection, results can vary based on your anatomy and healing response. If medically safe and appropriate, minor corrections may be considered. Full results are visible 3–6 months post-procedure.
We provide detailed pre- and post-op education to align expectations with outcomes.
14. Do you offer non-surgical services?
Yes. We offer a full suite of aesthetic treatments including:
- Facial contouring
- Body tightening
- Stretch mark reduction
- Skin peels
- Scar therapy
- Cellulite reduction
15. Do I need to stop smoking or drinking before surgery?
Yes. You must stop smoking, vaping, and consuming alcohol at least 2–4 weeks before and after your procedure. These substances affect healing, blood flow, and can increase complications.
16. What should I bring on the day of my procedure?
You’ll receive a full checklist beforehand, but essential items include:
- Comfortable, loose-fitting clothes
- ID or passport
- All prescribed medications
- Compression garment (if applicable)
- Your deposit or final proof of payment
17. Do you offer virtual consultations?
Yes. Virtual consultations are available via Zoom, WhatsApp, or video call for out-of-town clients. A pre-payment is required and can be redeemed towards your procedure.
18. Is my personal information safe with you?
Absolutely. We comply with the Protection of Personal Information Act (POPIA) and only collect the minimum information required to treat you safely. See our Privacy Policy for more details.
19. Can men get procedures too?
Yes! We provide services for both men and women, including male HD liposuction, abdominal contouring, gynecomastia treatment (man boobs), and more.
20. What makes Dr Pert Aesthetics different?
- African body sculpting experts
- Premium Recovery House and full aftercare
- Highly skilled team of doctors, nurses, and therapists
- Tailored, natural-looking results
- Trusted by patients across Southern Africa